Hard to accept

DEHog · Post by **DEHog** » Wed Nov 22, 2006 12:16 pm

I donated a pair of tickets (Eagles/Skins) to charity back in August. I just got a call for the guy who got them he had them in an envelope and accidentally shredded them. I called the ticket office and they said I have to pay full face value to get them reprinted...however if I was in premium seating I would not!!

Thanks Dan great operation you’re running over there!!

Fios · Post by **Fios** » Wed Nov 22, 2006 12:48 pm

Wow ... that's a total lack of class on the part of the Redskins, though it does beg the question, why was the guy shredding envelopes?

REDEEMEDSKIN · Post by **REDEEMEDSKIN** » Wed Nov 22, 2006 1:22 pm

In fairness to the Skins organization, if they do it for one person, they'd probably have to do it for the next guy....

and the next guy....

and the next guy...

and the next....you get the point.

The last thing they'd need is for people to ask for reprints at no cost.

ArizonaHOG · Post by **ArizonaHOG** » Wed Nov 22, 2006 1:35 pm

There are many true fans who would give and arm and a leg to go to a home Redskin game, myself included (never been to a home game). There is no excuse for shredding tickets, accidently or not. I don't see how the skins are in any way at fault here nor should it be their responsibility to fix the problem. No offense to you DEHog; you should be commended for your generous donation.

It's like when a kid gets an ice cream cone and takes the first lick, but he knocks the ice cream off the cone and it splats on the ground. I don't think the ice cream shop MUST replace the product. Sure, they probably would because it's the right thing to do. But I don't think they are obligated in any way, especially if a grown adult made the same mistake.
My 2 cents

DEHog · Post by **DEHog** » Wed Nov 22, 2006 2:00 pm

Is was a accident!! Why do the folks who have premium seats get a pass???

Surely the Skins would know (barcoding) if all four tickets were scanned??

Fios · Post by **Fios** » Wed Nov 22, 2006 2:04 pm

ArizonaHOG wrote:There are many true fans who would give and arm and a leg to go to a home Redskin game, myself included (never been to a home game). There is no excuse for shredding tickets, accidently or not. I don't see how the skins are in any way at fault here nor should it be their responsibility to fix the problem. No offense to you DEHog; you should be commended for your generous donation.

It's like when a kid gets an ice cream cone and takes the first lick, but he knocks the ice cream off the cone and it splats on the ground. I don't think the ice cream shop MUST replace the product. Sure, they probably would because it's the right thing to do. But I don't think they are obligated in any way, especially if a grown adult made the same mistake.

I refuse to believe the Redskins can't incur the MINOR printing costs here, I find the shredding thing odd but this is a multi-million dollar organization who has made an art-form of extracting every last penny from its fan base, reprinting a ticket is a no brainer.

REDEEMEDSKIN · Post by **REDEEMEDSKIN** » Wed Nov 22, 2006 2:08 pm

DEHog wrote:Surely the Skins would know (barcoding) if all four tickets were scanned??

A very good point. Hadn't thought of that. :oops:

Hoss · Post by **Hoss** » Wed Nov 22, 2006 2:28 pm

They never scan my tickets. They tear off the stub. Perhaps they are scanned later.

xhadow · Post by **xhadow** » Wed Nov 22, 2006 3:04 pm

Maybe the shredded tickets will work. I remember many many years back we had tickets to a bullets game at the Cap Center... (Ok it was many many moons ago) those tickets met a wash machine however we too the ticket remnants to the ticket office and they printed us a new ticket. I think the entire matter is that you may have to prove that the tickets were actually destroyed. Not just "missing".

Redskin in Canada · Post by **Redskin in Canada** » Wed Nov 22, 2006 3:11 pm

It is all part of a not-so-secret CONSPIRACY!!!

Danny -always- figures out a way to squeeze the MOST out of the fans by providing the LEAST to them in return for it.

It is considered to be a profitable if not a good business by some, you know. Not me or you but at least one other richer person. Why does this issue remind me about the diamond-laced bottle of water sold this summer at Fan Appreciation Day or the 300 dollar jerseys? I do not know. :hmm:

JPM36 · Post by **JPM36** » Wed Nov 22, 2006 3:45 pm

Well it's not Dan Snyder's fault that the guy shredded his own tickets.... My family has had season tickets for years and we've never damaged any of them even once.

I think xhadow's advice is the guy's best bet. Worth a shot.

ArizonaHOG · Post by **ArizonaHOG** » Wed Nov 22, 2006 4:06 pm

Ahhh....the Free Enterprise system. How great it is. Basic supply and demand here, folks. Nobody is forcing the fan base to pay anything, but there sure are plenty of people waiting in line willing and able to pay.

DEHog · Post by **DEHog** » Wed Nov 22, 2006 7:21 pm

OK so the guy was dumb...still doesn't set well with me that if it was a "premium seat" it would be replace at no cost, no question asked???

ArizonaHOG · Post by **ArizonaHOG** » Wed Nov 22, 2006 8:58 pm

DEHog wrote:OK so the guy was dumb...still doesn't set well with me that if it was a "premium seat" it would be replace at no cost, no question asked???

Fair enough.....It's probably not fair to treat some customers better than others. Being one of the "other" customers most of the time I can sympathize with you. It's one of the negatives of our "system", but I would not trade our (free enterprise) for any other.

Happy Thanksgiving

SkinzCanes · Post by **SkinzCanes** » Wed Nov 22, 2006 9:13 pm

I donated a pair of tickets (Eagles/Skins) to charity back in August. I just got a call for the guy who got them he had them in an envelope and accidentally shredded them. I called the ticket office and they said I have to pay full face value to get them reprinted...however if I was in premium seating I would not!!

That's absolutely rediculous. Snyder should be ashamed of himself. All he does is put an inferior product on the field and charge rediculous prices for everything. I'm sure people remember how much they charged for water on fan "appreciation" day. I can understand charging a small fee for reprinting tickets but not the full face value.

JPM36 · Post by **JPM36** » Wed Nov 22, 2006 9:53 pm

DEHog wrote:OK so the guy was dumb...still doesn't set well with me that if it was a "premium seat" it would be replace at no cost, no question asked???

Now THAT is a legitimate gripe.

I don't understand why they would tell you that honestly. Why make public that they have such an unfair policy.

1niksder · Post by **1niksder** » Wed Nov 22, 2006 10:23 pm

REDEEMEDSKIN wrote:In fairness to the Skins organization, if they do it for one person, they'd probably have to do it for the next guy....

Not if he had premium seating

REDEEMEDSKIN wrote:and the next guy....

Not if he had premium seating

REDEEMEDSKIN wrote:and the next guy...

Not if he had premium seating

REDEEMEDSKIN wrote:and the next....

Not if he had premium seating

REDEEMEDSKIN wrote:you get the point.

Yeah I think so...

REDEEMEDSKIN wrote:The last thing they'd need is for people to ask for reprints at no cost.

Unless they had premium seating.

I don't understand why they would tell you that honestly. Why make public that they have such an unfair policy.

They mailed a upgrade offer to him before the phone went dead

gibbs#1 · Post by **gibbs#1** » Thu Nov 23, 2006 3:11 pm

Dan snyder didn't raise ticket prices for 5 years yet the redskins suck evrything they can from the fan base??????????????????????????

DEHog · Post by **DEHog** » Thu Nov 30, 2006 8:30 pm

ArizonaHOG wrote:Ahhh....the Free Enterprise system. How great it is. Basic supply and demand here, folks. Nobody is forcing the fan base to pay anything, but there sure are plenty of people waiting in line willing and able to pay.

Your right! So instead of giving Dan Snyder any more of my money, I've decided to take the money and buy a plane ticket to Kansas City and joined my friend who has graciously offered to let me attend the Chiefs vs. Ravens game with him in one of the NFL greatest venues Arrowhead Stadium!!