REDSKINS FIRE BACK:
http://www.redskins.com/news/newsDetail.jsp?id=3141
Today's Washington Post story, based on issues from a "handful" of people and identifying only one fan from among the more than 4,000 who bought new seats, accepted the premise that ticketholders had been somehow misled. That despite reporter Jason La Canfora's possession of the three computer-generated views of the seating areas that were provided in advance to all who sought to purchase the seats, team spokesman Karl Swanson said.
The Post also failed to point out that the co-author of the story, Thomas Heath, visited the stadium on August 10. His resulting August 11 story correctly quoted Swanson that "we made full disclosure and told people to come look at the seats and see if you want them." That is why the seat assignment process took more than two months.
Over the eight-week period, hundreds and hundreds of account holders visited the seats. Those who could not come received computerized drawings of the seating areas.
During a conversation with La Canfora prior to publication of the current story, the Redskins noted that any dissatisfied fan should contact the ticket office to discuss their options. It was noted that the Redskins have several different ways the team might address fan desires. Among those options is refunding the fan's payment for the seats, an option that to date no fan has chosen to accept.
Surprisingly, The Washington Post newspaper is in fact the single-largest general admission ticket holder at FedExField, with more than 200 prime lower bowl seats under one discreet account.
General admission seats are intended for the individual fan. Each account is limited to six seats, and there are more than 100,000 households on the wait list hoping to purchase general admission seats.
"Since general admission is designed to benefit the individual fan, not major corporations, having secretly garnered more than 200 of the best lower bowl seats, isn't it time for the Washington Post to recognize the needs of the individual fan?" said Mitch Gershman, senior vice president in charge of the team's ticket office.